Contact an Account Representative.
If you have questions regarding your account or if you would like to purchase licenses for your students, please contact our sales department by emailing email@example.com.
Contact Technical Support.
If you need to contact us regarding a problem using Wowzers, please use the "Chat" button on our website to contact a live customer support representative, or you can also email us at firstname.lastname@example.org or call us at 872-205-6250.
Reporting a Bug.
If you are reporting an issue with an Activity, such as the activity freezing, or correct answers not being accepted, please contact Technical Support as soon as you can.
Please tell us the student's name and classroom and as many of the following as you can. Grade, Section, Day, Activity and Part (the part is indicated by the number at the top of the player's screen)
It would also be helpful if you could tell us any specific information about what the student did just before the freeze happened. (eg. They had just entered an answer for 5+5, or They just tried to talk to Captain Coney)
We will immediately begin fixing the issue. Most problems like this can be fixed within the day, or even within the hour of it being reported. So we would appreciate it if you could notify us as quickly as possible.