What to do if the Quest/Game is running slowly

Why is the quest/game so slow? 

The quest and/or game may be running slow because of a slow Internet connection or a slow computer. You can try restarting the computer, which sometimes helps the computer run faster. If the Internet connection is consistently slow, contact your Technical Coordinator to find out if your systems have enough bandwidth.

Also, Wowzers is Flash based, so if you have any other Flash applications open, they will slow Wowzers down. Be sure to close any other web pages with Flash content or Flash applications to prevent this.

If your problems persist, please contact us. You can use the "Chat" button on our website to contact a live customer support representative, or you can also email us at support@wowzers.com or call us at 312-273-1345.

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