What if an activity will not load?
The first thing to try would be reloading the page, or logging out and back in. If you are playing on a tablet try restarting the mobile app. If this doesn't resolve the issue, check below.
If the student is getting a blank screen when they log in, please see the instructions HERE.
If you get stuck on a loading screen, please contact us, and let us know the Grade, Section, Day, and Activity that is not loading.
You can use the "Chat" button on our website to contact a live customer support representative, or you can also email us at [email protected] or call us at 312-273-1345.